The advantages of choosing an On-Premise Hybrid Phone System over a Hosted Cloud VoIP system (Voice over Internet Protocol) depends on various factors, including your business’s size, budget, technical expertise, and specific needs. Below are the advantages of an On-Premise Hybrid Phone System.
Control
With an On-Premise Hybrid PBX, you have complete control over your phone system because it’s physically located on your premises. This gives you the highest flexibility available to customize and configure the system according to your specific requirements.
Cost
You’ll need to invest upfront in purchasing the necessary hardware and software for either option. The monthly price, including taxes and fees is actually less with an On-Premise Hybrid solution. The overall TCO for a Hybrid solution over 7 years is 35% less than that of a Cloud VoIP option. Pricing comparison is based upon upfront costs, licenses, support, taxes and fees.
Maintenance
Since the Hybrid PBX is hosted on-site, the customer’s service company is responsible for its maintenance, updates, and troubleshooting, not the customer. With Cloud VoIP, the customer is responsible for all interactions regarding the system and its support. This requires in-house or contracted technical expertise and resources to ensure smooth operation resulting additional hidden costs.
Reliability
Hosted Cloud VoIP relies on your internet connection, so its reliability may be affected by factors like bandwidth and network stability. However, an On-Premise Hybrid solution is not 100% internet based and is not vulnerable to fluctuations and outages of the internet.
Conclusion
In summary, On-Premise PBX provides greater control, cost savings, scalability, and easier maintenance. The Cloud VoIP option is encumbered by relying solely on a stable internet connection. With VoIP Cloud, the customer has less user customization options as all VoIP Cloud solutions are out of the box, “one size fits all” architecture. Contrary to popular opinion, the On-Premise Hybrid PBX market still holds a 71% market share across the US over Cloud VoIP products. If you have any questions, please contact Advanced Communication Systems today at 800-750-3624. Please feel free to also follow us on Twitter.
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