Landlines and VoIP are two of the most popular methods of providing phone service for businesses. But which is right for your company? In this blog post, we will compare and contrast Landlines and VoIP, and help you decide which is best for your business.
Landlines have been around for decades and are the more traditional option. VoIP, or Voice over Internet Protocol, is a newer technology that uses your internet connection to make and receive calls. There are several key differences between the two that you should consider when making a decision for your business. Here is what to consider when making your choice:
Landlines typically require a more expensive upfront investment, as you need to purchase hardware like phones and PBX systems. Additionally, Landline service tends to be more expensive on a monthly basis. VoIP, on the other hand, is much less expensive because it uses the internet to make calls.
Landlines require specialized hardware. This dedicated hardware can be expensive to purchase and maintain. Additionally, it takes up physical space in your office. Alternatively, VoIP, can be used with just a computer and an internet connection.
VoIP offers many features that Landlines cannot, such as call forwarding, caller ID, voicemail, and more. This is a major advantage, as your customer service can suffer if you don’t have modern features.
VoIP is more scalable than Landlines, so it can grow with your business. Landlines, on the other hand, require physical installation if you want to scale your business.
VoIP is the more reliable choice because it is not susceptible to outages from power or phone line issues. Additionally, VoIP provides better call quality than Landlines due to the nature of internet connections. Landlines are subject to interference and static due to their reliance on copper wires. VoIP uses digital signals that are not subject to the same issues.