Business phone system integrations refer to the capability of connecting phone systems with various software applications and tools that enhance overall functionality and user experience. As businesses increasingly transition to Voice over Internet Protocol (VoIP)…
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Why Your Company Should Use Messages or Music on Hold
We all know that music on hold can keep callers distracted while waiting for someone to pick up. After all, most callers will hang up after approximately one minute of dead air while they wait….
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Why a Business Phone System Upgrade May be Critical
If you want a positive digital workplace, it is critical that your technology is updated as often as needed. Usually, the proper technology can keep you a step ahead off your competitors. No matter what…
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How Video Conferencing Can Help Your Business
If your business doesn’t already use video conferencing, it really should. As you may know, video conferencing permits businesses to host meetings with customers and colleagues from anywhere in the world. However, people often confuse…
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Four Indicators that you have an Outdated Business Phone System
Communications has changed immensely with features such as email, text messaging, and video conferencing. Nevertheless, a business phone system is still vital to a company. However, that doesn’t mean you don’t want to modernize at…
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How to Undergo a Successful SIP Trunk Migration
SIP Trunking is a combination of different communication methods with the goal of streamlining them into a more cost-effective system. Once your business has decided that SIP Trunking could benefit your company, you have to…
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Five Security Tips That Can Help Your Business
Last week we examined how to how businesses can stay security compliant. This week, we’ll take a look at how small to medium businesses (SMBs) can safeguard their business against hackers and viruses. The first…
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Are You Ready for a Cloud Business Phone System?
Many small businesses think that they can pass muster with an older business phone system or even with their mobile phones. However, outdated systems or mobile phones have their drawbacks and can end up costing…
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How to Minimize Downtime During a new Business Phone System Migration and Installation
Have you considered upgrading or switching your Business Phone System, but hold back because you don’t want to risk the extended downtime? ACS understands; your Business Phone System is an integral part of any business….
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What are SIP Calls?
SIP Calls stands for Session Initiation Protocol calls and refers to voice calls conveyed over a SIP Trunk or SIP Channel. SIP is often confused with VoIP (Voice Over Internet Protocol). While SIP isn’t exactly…
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