In today’s technology driven world, oftentimes businesses do not consider hiring a live receptionist. Why not just let the automatic answering machine handle it? While auto attendants have many benefits, sometimes it is beneficial to…
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The Best Ways to Improve Your Business Phone Skills
Business Phone skills aren’t only about the technology you have; if you want to profit from them, it’s about how you use them to generate business, create business relationships, and facilitate meetings. Keeping the following…
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Tips for Proper Professional Phone Etiquette
When it comes to your business communication, one of the most important aspects to consider is your customer service. In offices everywhere, the primary form of communication with customers and clients is still the phone….
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Business Communication Innovations with Avaya: Omnichannel Service
As the bloggers over at Avaya have very astutely noted in a recent post, one of the latest changes coming to the word of business communication systems is the concept of “omnichannel” customer service. Omnichannel…
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What is the Difference Between Private and Public Cloud Computing?
As the bloggers over at Avaya recently noted in their post The Top 7 Communication Trends of 2014, cloud computing is one of the most popular new methods of business communication. And it is easy…
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Office Relocation: What are the benefits of upgrading to Avaya IP Office?
Are you prepared for an office relocation? One of the most important things you will do while relocating to a new office is upgrading your phone system. You need intelligent communication systems at your new…
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What are the benefits of Cisco Systems?
Have you noticed your business is lacking in effective communication networking? Your office may not have the right communication tools for connecting, communicating and collaborating. To run a successful business, you need to have reliable,…
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Business Communication Platforms: Phone Calls, Voicemails, & Emails
Communication plays a major role in your business, perhaps a bigger role than you have ever really noticed. Just think about it. EVERYTHING you do revolves around some sort of communication. The way you interact…
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The Eight C’s of Business Communication
Business and communication go together like peanut butter and jelly! Having one without the other is just insane. Well actually, business without communication is more than insane, it can be disastrous. Effective communication is the…
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Increasing the Productivity of your Small Business through Communication
Remember the old adage, “Time is Money?” Well, nothing could be truer for small business owners in the United States. You struggle to turn a profit each and every quarter, especially in today’s economy. So…
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