Auto attendants are a Business Phone System feature that can save your company time and money. They are also useful for remote employees, which is especially valuable in today’s business world. Auto attendants aren’t just…
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Does Your Business Need a Call Queue?
All customers expect great customer service when they call your business. However, if they sit on hold for an extended period, they will probably just hang up and look for service elsewhere. It is, therefore,…
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Benefits of Using a Call Queue
If you use a contact center, you should know that if a caller is made to wait too long, they will simply hang up. However, there are ways to ensure that callers will wait patiently….
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How Your Business Phone System Can Bolster Your Remote Workforce
The business world has dramatically changed over the past few years. More and more employees have joined the remote workforce. This can present new challenges for both employees and their managers. Fortunately, your Business Phone…
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What is Automatic Call Distribution?
As a business owner, you want your Business Phone System to aid you in improving customer service, decreasing caller hold time, and creating a more efficient business experience. One VoIP feature that can help with…
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Why Your Business Should Use a Call Queue
All customers who have to wait in line want to know that they will be helped soon. For customers who have to wait on the phone, a call queue is the perfect way to let…
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Should You Replace or Repair Your Business Phone System?
Technology has vastly improved our lives. Unfortunately, all technology has an expiration date. Business Phone Systems are not an exception to this rule. You may have purchased a system that was cutting edge years ago,…
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How to Create Your Perfect Business Phone System
All companies are unique. Therefore, it is important that you choose a Business Phone System that fits your distinct business model. To get the most out of your system, you’ll need your phone system configured…
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What VoIP Phone Features Benefit Your Business the Most?
If you’re a business, your Business Phone System is probably your primary method of communication. This is why many business owners have swapped their traditional systems for a VoIP (Voice over Internet Protocol) system. VoIP…
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What is a Virtual Business Phone Number?
In the past, business phone numbers were attached to a specific phone. However, this is no longer exclusively true. Now, companies can incorporate virtual business phone numbers to achieve a lot of benefits that don’t…
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