These days, customers have higher expectations when doing business with a company. How can you meet these expectations? The best way to meet their needs are by anticipating their expectations. A CRM (Customer Relationship Management)…
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The Toll Poor Telecommunication Takes on Your Business
When it comes to creating a successful business, you cannot afford to leave any stone unturned. The smallest details can make or break your company, so your attention has to be equally devoted to all…
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Managing Customer Expectations with Avaya
As a business owner, if you had to rank your priorities, profitability would probably be No. 1, followed closely by customer service. Though, focusing on No. 2 could also help boost No. 1. According to…
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