Customer service is one of the most important aspects about running a business these days. It’s not enough to have a great product, you need to make sure your support team is ready to handle…
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Is Your Current Call Center Business Phone System Hurting Your Company?
There are two instrumental aspects of any call center: the technology and the people. If your call center is deficient in either aspect, your company will suffer. In order to handle call volume, many companies…
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