Utilizing a CRM (Customer Relationship Management) tool can prove very useful to your business. It can help simplify your schedules, organize contact data, streamline your workflow, and more. However, there are some things a CRM…
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How Call Recording can Benefit Your Business
Regardless of your type of business, phone calls are critical to success. They are the lifeline of not only your customer service but also your business management. Therefore, call records are vital to evaluating your…
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Is Your Phone System Ready For an Update?
If your company is failing to keep up with the increasing pace of an ever-changing business world, you’re not alone. The majority of all contact with customers—68%—takes place by phone. If your phone system is…
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Upgrade your Phone System, improve Customer Service, and increase Business
Believe it or not, your small business’ out-of-date phone system could be holding you back. How? Customer service and sales, that’s how. According to research, 82% of consumers buy more from a company that makes…
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It’s for you…Opportunity is calling! Hosted PBX Systems & Auto Attendants
As a small business owner, you are constantly striving to get the most out of your employees. You are constantly striving to improve customer service. You are constantly striving to save money. And you are…
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Avaya IP Office Mobile Worker: Imrpoving Business Communications
Avaya IP Office Mobile Worker, available with IP Office Preferred Edition and Advanced Edition, keeps your employees easily accessible wherever they are working. Mobile Worker converts an employees cell phone or home phone into an…
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