Call centers have a unique issue when it comes to upgrading their telecom systems. The main problem is that they have dedicated teams (i.e. sales and support) that do little else other than make and…
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Bring Your Own Devices (BYOD)
Google Trends is an online tool that allows you to view the amount of searches (and thus the popularity) of a particular topic. Not surprisingly, some of the most popular trending topics include: • Unified…
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