Allowing yourself to get caught up with your company’s day-to-day operations isn’t tough to do. Keeping an office running requires balancing customer satisfaction, office maintenance, and human resources. However, it is important not to allow…
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ACS Maintenance Agreement & Customer Service in Action
One of Advanced Communication Systems’ (ACS) customers was getting a “Waiting for Line” error when their employees tried to make outbound calls. Since this is typically an indication of a service provider problem and this…
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