A Business Phone System Line is a part of your Business Phone System. Depending on if you have a traditional system or a newer VoIP system, the term Business Phone System Line can mean different things. This is due to how the system functions. Here are some examples of different Business Phone System Lines:
Traditional Business Phone System Lines
A Traditional Business Phone System Line is rapidly on the decline. It is a physical landline that carries sound through wires from one phone to the other.
On-premises Business Phone System Lines
If you have an IP-PBX that is located on-site, you have physical phone lines that you use for external calls. These lines are hooked to the PSTN (Public Switch Telephone Network). For internal calls though, you use internet-based extensions.
Hosted VoIP Business Phone System
The above types of lines literally describe physical lines. With Hosted VoIP however, the term Business Phone System Line refers to users. This is because with VoIP you use the internet to make and take calls. You do not require a physical line, but rather digital phone numbers and users.
Which is the Best Option?
Which is the best type of line to use for your business? Well, it depends to some degree on your type of business. However, in today’s modern world VoIP-based systems are quickly becoming the norm. If you have a traditional setup you may find that it requires more and more upkeep as time goes on. Unfortunately though, maintaining a traditional system is difficult as technicians are moving away from working on them. Parts are also tough to come by.
Moving to VoIP erases these problems and also offers a quick ROI. For example, with VoIP adding and subtracting lines is much cheaper than it would be with traditional systems. Furthermore, VoIP offers increased functionality. For example, VoIP lets your employees benefit from mobile options that would be impossible with traditional systems.