Simultaneous ring is one of the most popular Business Phone System features right now. This is especially true if you have a lot of remote employees. Essentially, simultaneous ring connects numerous phone systems together so that they ring at the same time, even if they are not on the same line. Simultaneous ring is great if you are working from or if an employee is out of the office for the day and needs to be connected in case of an emergency. Here are the basics and how it can help benefit your business:
Simultaneous ring is found on nearly all VoIP programs. While it is optional, you can activate and deactivate it through any Business Phone System program. You typically only have to input the phone numbers you want to be contacted through. However, there are more advanced programs where you have access to more detailed controls. For example, more specific options allow you to dictate how to set up busy line options and security controls.
Why use Simultaneous Ring?
Simultaneous ring offers many benefits to all businesses. However, it is extremely advantageous to call centers that have remote employees. For example, you can use it when an essential employee is on vacation or out sick. It is also great in the event of a power outage or if your phone system stops working for any reason. In order to keep your business running well, you need to make sure you have multiple ways to contact your company.
Call forwarding is similar to simultaneous ring but not identical. It simply redirects calls to an available line. Simultaneous ring, on the other hand, allows more than one phone to ring simultaneously. If you typically deal with emergencies, simultaneous ring is more beneficial.