Chances are you’ve viewed a few different VoIP phone service quotes if you are interested in VoIP. If so, it can often prove difficult to understand your options. Different providers offer different features and savings. Here’s what you should consider when trying to choose:
Your Options
There are two main choices when it comes to VoIP: cloud-hosted and on-premise. Your service is managed off-site with cloud-hosted. With on-premise, you will have to invest in hardware and software. Thus, you will be responsible for maintaining the system.
Call Quality
A VoIP Business Phone System should sound crystal clear. This means that it should lack any jitter or delays. If it doesn’t, the most common reason is that you don’t have enough bandwidth. Any quote you have should take into account your call volume compared to your bandwidth. If your potential provider isn’t taking that into consideration, you may experience call quality issues.
Features
Unfortunately, not every VoIP provider can offer all of the features you want. Therefore it’s important to make a list of all of the features you want and what you want your VoIP system to accomplish. This can help narrow down the providers you are considering.
Cost
It’s always great to look out for deals, but if a quote is priced too low and seems too good to be true, it probably is. If you think a provider has marked down the quote too much, you should ask them a few follow ups. Here are some examples:
- Are there any major features lacking? If not, do additional features cost extra or are they included?
- You definitely want redundancy with your system. This means that if a gateway fails, there is a backup to ensure that you can still make calls. Does your potential provider offer it?
- Make sure you find out what kind of phones you are getting. If they are free, they may be very basic and lack features such as caller ID or speed dial.
If you have any questions regarding VoIP phone service or Business Phone Systems, please contact Advanced Communication Systems today at 800-750-3624. Please feel free to also follow us on Twitter.
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