As businesses shift to digital solutions, choosing between desk phones and softphones becomes essential for optimizing communication. Understanding the distinct advantages of each option can help businesses select the system that best meets their needs….
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What is Direct Inward Dialing (DID)
Direct Inward Dialing (DID) is a game-changer in business communication. It allows companies to assign individual phone numbers to each employee or department without requiring separate physical lines for each extension. DID ensures that customers…
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The Desk Phone is Alive
Despite the increasing reliance on mobile technology, desk phones remain an essential tool in business communication. Contrary to the assumption that desk phones are becoming obsolete, modern innovations have kept them relevant by integrating advanced…
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 2
Last week we discussed how Avaya grew from humble beginnings to a telecommunications giant. It began with Partner and Merlin, but today Avaya has become a leader in the hybrid IP market. In this blog,…
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 1
Avaya, a name that resonates with innovation and reliability in the telecommunications industry, has a storied history that has significantly influenced how businesses communicate. Known for pioneering systems that revolutionized corporate communications, Avaya’s journey is…
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Is Your Business Ready for the BYOD Trend?
BYOD is transforming how businesses operate in the modern world. As employees increasingly rely on personal devices like smartphones, tablets, and laptops for work, businesses are embracing BYOD to enhance productivity, reduce costs, and improve…
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Is Avaya IP Office R12.0 right for small businesses?
For small businesses, having a reliable and efficient communication system is crucial for success. They need solutions that are scalable, cost-effective, and easy to use Avaya IP Office R12.0 is a powerful unified communications (UC)…
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Are You Maximizing the Potential of Your Business Phone Systems?
Understanding Your Business Phone System’s Full Capabilities Modern business phone systems are packed with features designed to enhance communication and efficiency. Common features include call forwarding, voicemail, conference calling, and caller ID, which are essential…
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Advantages of Cloud Business Phone Systems
In a technology-driven business environment, effective communication is the backbone of any successful organization. The rapid evolution of communication technology has introduced cloud business phone systems as a revolutionary alternative to traditional phone systems. It’s…
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The Partnership Between Avaya and the US Open Tennis Championship
Avaya has been associated with the US Open Tennis Championships for many years. Avaya is the core technology partner for the tournament, providing communication and collaboration solutions to support the event. Avaya and the US…
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