What is the most essential part of running a successful business? Communication of course! As cloud applications become more and more popular in large and small businesses, business communications are moving to the cloud. So…
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Contact Center Must Have Features
Contemplating a Contact Center? Having a great Contact Center doesn’t just require having the right people on board, it also requires having the right features for your application. When you start your search for a…
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How To Select a Virtual Phone System For Your Business
We all can agree that communication is the key to success. If your business can’t communicate seamlessly with your customers and staff, your business will suffer the pitfalls. Selecting an office business phone isn’t…
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In’s and Out’s of a PBX
Let’s clear up the mystery about PBX phone systems. PBX stands for Private Branch Exchange, and it is the hardware, or physical equipment, that controls the phone lines and extensions of a company. It manages…
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Relocating Your Business Telephone System
With the new year comes plenty of changes. If you are planning to relocate your business telephone system we have some great tips to make the process a bit more simple. Do you have VoIP? In the past,…
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Cloud Hosted VoIP – Telephone Service Option
Yesterday we discussed security features within cloud hosted VoIP such as firewalls, passwords and WiFi. Now, let’s delve into a few more important security features to consider when weighing your options of cloud hosted VoIP as a…
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Cloud hosted VoIP – Telephone Service Option
VoIP is extremely cost effective and can be accessed nearly everywhere, from businesses and at-home offices to mobile use. It requires none of the hardware investments of the traditional on-premise POT (plain old telephone) systems of the…
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How To Get A Business Phone System at an Affordable Price
Sometimes the most difficult art about finding the business phone system that is perfect for your business is making it work with your budget. Just remind yourself that when you get the best technology you…
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A Successful Business Has to Have a Great Telephone System!
Business phones have always been necessary to a company’s success, and in today’s world they are more vital than ever. With the continued rise of smart phones and consumers being very impulsive, your business phone…
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In’s and Out’s of a Contact Center
What encompasses a contact or call center? If you talk to customers every day, solve customer issues, manage inbound requests, communicate using e-mail, text messaging, live chat and social media then you would definitely benefit from…
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