In the fast-paced realm of business, communication is key. Yet, many companies falter when choosing the right phone system. These mistakes can lead to significant financial setbacks, operational inefficiencies, and lost opportunities. It’s important to…
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Avaya and the NFL: A Perfect Pairing
The National Football League (NFL) is a highly complex and dynamic organization that relies heavily on efficient communication to manage its extensive operations. From team coordination to fan engagement, the NFL requires reliable and effective…
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Benefits of a Softphone
In the ever-evolving landscape of modern communication, softphones have emerged as a pivotal tool for businesses and individuals alike. As we step into 2024, the significance of softphones in both personal and professional communication systems…
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The Hybrid Avaya Strategy Explained
New Avaya CEO, Patrick Dennis, is committed to continuing the strategic vision of his predecessor, Alan Maserak, of blending traditional and modern Avaya technologies to optimize customer interaction without requiring a complete overhaul of their…
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Reaching the SME Market with Avaya IP Office R12.0
In the dynamic world of small to medium-sized enterprises (SMEs), communication is key to success. These businesses, often operating with limited resources, require solutions that are not only powerful but also cost-effective and easy to…
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Avaya IP Office R12.0: Expanding Avaya’s Mid-Market Reach
In the fast-evolving world of business communications, mid-market companies often face unique challenges. They require solutions that are not only powerful and scalable but also cost-effective and easy to manage. Enter Avaya IP Office R12.0,…
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Replacing Your Business Phone System After a Storm: What You Need to Know
In today’s fast-paced business world, a reliable Business Phone System is crucial for maintaining seamless communication with clients, customers, and team members. However, natural disasters like storms can wreak havoc on even the most advanced…
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Alternatives to NEC Business Phone Systems
NEC’s decision to stop selling business phone systems reflects a broader trend where companies in the technology sector adjust their focus and product lines in response to market demands and strategic shifts. For NEC, this…
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What to Know About VoIP Service Outages During Hurricanes
Hurricanes are one of the most destructive natural disasters, causing widespread damage and power outages. In recent years, hurricanes have become more frequent and intense, disrupting the communication infrastructure in affected areas. One of the…
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CrowdStrike Outage and Avaya: How to Ensure Business Continuity
In today’s fast-paced business landscape, organizations rely heavily on technology to keep their operations running smoothly. However, as much as we would like it to be perfect, technology isn’t infallible. Technical glitches and outages are…
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