By 2025, traditional copper phone lines (the PSTN or Public Switched Telephone Network) will become obsolete as they are officially shut off. If your business still relies on a legacy phone lines, this change could…
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Avaya and the Presidential Inauguration: Ensuring Seamless Communication for Historic Events
A Strong Partnership for a Historic Day The Presidential Inauguration is one of the most significant events in the United States—a day steeped in tradition, watched by millions around the world, and orchestrated to perfection….
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What the Avaya Layoffs Mean for Small- to-Medium Businesses
Introduction The tech industry has been navigating turbulent waters. One of the latest headlines centers around Avaya, a leading provider of communication solutions. News of Avaya layoffs have rippled through the tech world, leaving employees,…
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Top Avaya Phone Systems for 2025
For years, Avaya has been a trusted name in business communications, offering cutting-edge phone systems designed to streamline operations and improve connectivity. Whether you’re a small business owner looking to enhance customer interactions, a communication…
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Everything You Need to Know About PBX Business Phone Systems
PBX, or Private Branch Exchange, is a critical component of business communications. It serves as an internal telephone network that connects employees within an organization and manages external communication. PBX systems allow businesses to manage…
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The Importance of an Operational Business Phone System During Storms
In today’s ever-changing business landscape, having a reliable and operational phone system is crucial for maintaining seamless communication with clients, customers, and team members. With the rise of natural disasters like Hurricane Milton, businesses are…
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What is a Softphone? A Comprehensive Guide
As organizations adapt to remote work and distributed teams, traditional phone systems often fall short of meeting the diverse needs of modern communication. This is where softphones come into play. Softphones offer a range of…
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The Top Benefits of Call Forwarding for a Business Phone System
Managing a Business Phone System isn’t just about ensuring clear calls; it’s about leveraging advanced features that enhance operational efficiency and customer experience. One such essential feature is call forwarding. For IT professionals tasked with…
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Comparing Business Phone System Features: NEC vs Avaya
In today’s fast-paced business world, having a reliable phone system is crucial for maintaining efficient communication and operations. Among the top contenders are NEC and Avaya, two leading providers known for their Business Phone Systems….
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Tips for Upgrading Your Current Business Phone System
Upgrading your business phone system is essential. As companies evolve, their communication needs change as well. Many organizations still rely on outdated phone systems that are costly to maintain, lack modern features, and struggle to…
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