HIPAA (also known as the Health Insurance Portability and Accountability Act of 1996) mandates that all kinds of healthcare practices to safeguard the privacy of the personal health information of their patients. Telephone usage also…
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How to Determine if a Cloud-Based Business Phone System is Right for Your Business
Regardless of your specific business phone system requirements, it should be versatile enough to handle your needs. If your present system is lacking, you should consider the following benefits of a cloud-based system. Efficiency Cloud-based…
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Why a Legacy Business Phone System Could Be Hurting Your Business
The way businesses communicate is completely different than they did just a few years past. Nevertheless, many businesses cling to legacy business phone systems purchased over ten years prior. There are numerous reasons that businesses…
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The Most Important Benefits of Virtual Call Center Software
Most business owners know what a call center is. A call center is typically a large group of call center executives working in a single location. What is a virtual call center though? Though only…
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The Most Important Considerations When Buying a Small Business Phone System
There is a vast array of small business phone systems on the market. When a small business wants to upgrade or switch to a different phone system, the choices can seem overwhelming. Many small businesses…
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How to Handle an Obsolete Business Phone System
It happens to the best of phone systems. At first, your business phone system simply requires more repairs and updates than it used to. Soon, the maintenance fees pile up and you have a difficult…
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5 Benefits of Cloud Communications
The cloud is often mentioned in conjunction with business phone systems. However, what is it exactly? Simply put, the cloud is a network of servers that hosted by a third party. They can are anywhere…
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Are You Unhappy with Your Hosted PBX Provider?
The Virtual PBX (also known as Hosted PBX or Cloud PBX) has been a great benefit to companies. However, the product is only as good as the provider; if you’re experiencing problems with your Hosted…
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Why You Shouldn’t Forget About VoIP Security
Ever since VoIP was developed, it has been an enormous aid to businesses everywhere. It has allowed businesses the freedom to communicate in ways that weren’t previously imagined. However, you shouldn’t forget about VoIP security….
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How to Chose the Right Business Telephone System Based on Your Company Size (Part 2)
As we discussed in Wednesday’s blog, trying to decide on a business phone system can be challenging considering the vast array of options on the market. One of the biggest factors a business should take…
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