Investing in a cloud based business phone system is one of the smartest decisions a small business could make. Starting at a low monthly fee, you can get a virtual system that requires little space,…
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Why Your Business Should Take a Phased Approach to Communications-in-the-Cloud
If you’re in the business world, you have probably already heard about the benefits of cloud-based software: easy upgrades and security patches lower initial costs, consistent monthly billing, remote workers with complete access to business applications…
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Should Your Business Use the Cloud for Disaster Recovery?
Disaster recovery—getting business phone systems back online with full data capabilities after an unplanned service disruption—is universally critical among all businesses. The Bureau of Labor states that twenty percent of businesses will endure a failure…
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Avaya IP Office Contact Center and Google Cloud
Network services software provider Avaya and Internet giant Google have joined forces to create a new subscription-based cloud call center that will soon be available to businesses across the globe. The partnership effectively takes the…
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Is Your Phone System Ready For an Update?
If your company is failing to keep up with the increasing pace of an ever-changing business world, you’re not alone. The majority of all contact with customers—68%—takes place by phone. If your phone system is…
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Cloud Computing Can Help Engage Millennials
With instantaneous communication available at our fingertips, millennials have certain expectations when it comes to their work environment. Your company many not have some of the same resources as Facebook or Google to attract the…
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What You Need To Know About Voice and Conferencing
When it comes to addressing your company’s voice and data needs, combining the two systems makes it much easier to share information and keep in touch. Additionally when it comes to your customers, their needs…
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Reaching the SME Market with Avaya IP Office 8.1
This summer, Avaya introduced IP Office 8.1, an updated version of its unified communication (UC) software,which integrates real-time communication services like instant messaging, video conferencing, data sharing, and more. The newly-released software has the capability to…
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The Cloud, Avaya, and Advanced Communication Systems
Avaya recently announced several important new offerings for its Collaborative Cloud Strategy that will be hitting the market in the coming months. As part of the Collaborative Cloud, the new AvayaLive suite of solutions focuses…
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