Avaya IP Office R12 provides an advanced communication solution, combining the latest VoIP technology with unified communications. This upgrade is tailored to meet the evolving needs of small businesses. Upgrading to Avaya IP Office R12…
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Desk Phones vs. Softphones: Finding the Right Fit for Your Business
As businesses shift to digital solutions, choosing between desk phones and softphones becomes essential for optimizing communication. Understanding the distinct advantages of each option can help businesses select the system that best meets their needs….
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What is Direct Inward Dialing (DID)
Direct Inward Dialing (DID) is a game-changer in business communication. It allows companies to assign individual phone numbers to each employee or department without requiring separate physical lines for each extension. DID ensures that customers…
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 2
Last week we discussed how Avaya grew from humble beginnings to a telecommunications giant. It began with Partner and Merlin, but today Avaya has become a leader in the hybrid IP market. In this blog,…
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 1
Avaya, a name that resonates with innovation and reliability in the telecommunications industry, has a storied history that has significantly influenced how businesses communicate. Known for pioneering systems that revolutionized corporate communications, Avaya’s journey is…
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Advantages of Cloud Business Phone Systems
In a technology-driven business environment, effective communication is the backbone of any successful organization. The rapid evolution of communication technology has introduced cloud business phone systems as a revolutionary alternative to traditional phone systems. It’s…
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The Partnership Between Avaya and the US Open Tennis Championship
Avaya has been associated with the US Open Tennis Championships for many years. Avaya is the core technology partner for the tournament, providing communication and collaboration solutions to support the event. Avaya and the US…
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Revolutionize Your Business Communication with SIP Trunking
Effective communication is the backbone of any successful business today. However, traditional phone lines can often be expensive, inflexible, and unreliable. Enter SIP Trunking—a modern solution that promises to streamline your communications, reduce costs, and…
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The Importance of a Disaster Recovery Plan for Business Phone Systems
In today’s fast-paced digital world, seamless communication is the backbone of any successful business. Whether you are a small startup or a large corporation, your Business Phone System is a critical tool for maintaining day-to-day…
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The PSTN and ISDN Switch Off in 2027
In the world of telecommunications, there has been a widespread shift towards internet-based communication services. This shift has resulted in many traditional phone networks becoming obsolete, including the Public Switched Telephone Network (PSTN) and Integrated…
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