In the world of telecommunications, there has been a widespread shift towards internet-based communication services. This shift has resulted in many traditional phone networks becoming obsolete, including the Public Switched Telephone Network (PSTN) and Integrated…
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The Hybrid Avaya Strategy Explained
New Avaya CEO, Patrick Dennis, is committed to continuing the strategic vision of his predecessor, Alan Maserak, of blending traditional and modern Avaya technologies to optimize customer interaction without requiring a complete overhaul of their…
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Avaya IP Office R12.0: Expanding Avaya’s Mid-Market Reach
In the fast-evolving world of business communications, mid-market companies often face unique challenges. They require solutions that are not only powerful and scalable but also cost-effective and easy to manage. Enter Avaya IP Office R12.0,…
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What to Know About VoIP Service Outages During Hurricanes
Hurricanes are one of the most destructive natural disasters, causing widespread damage and power outages. In recent years, hurricanes have become more frequent and intense, disrupting the communication infrastructure in affected areas. One of the…
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CrowdStrike Outage and Avaya: How to Ensure Business Continuity
In today’s fast-paced business landscape, organizations rely heavily on technology to keep their operations running smoothly. However, as much as we would like it to be perfect, technology isn’t infallible. Technical glitches and outages are…
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Best Practices to Secure Your Cloud Business Phone System
In today’s digital age, Cloud Business Phone Systems have become integral to modern business operations. These advanced communication tools offer flexibility, scalability, and cost-efficiency, allowing companies to streamline their communications effortlessly. However, with great convenience…
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Introduction to Avaya Spaces
Avaya Spaces is a cloud-based collaboration platform that enables teams and organizations to communicate and collaborate in real-time. It offers a comprehensive set of tools and features, including messaging, video conferencing, document sharing, task management,…
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Elevate Your Business Communication with Advanced Cloud-Based Business Phone Systems
In today’s fast-paced business world, communication is key. For companies aiming to stay ahead, Cloud-Based Phone Systems offer a wealth of advanced features that can transform the way they operate. Whether you’re a small startup…
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Maximizing the Benefits of SIP Trunking
SIP Trunking has revolutionized the way businesses handle voice communications. By leveraging the power of the internet to manage voice calls, SIP Trunking offers a more flexible, cost-effective, and scalable solution compared to traditional phone…
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5 Must-Have Features of an Effective Cloud Business Phone System
In today’s fast-paced business world, communication is key. Whether you’re a small startup or an established enterprise, having a reliable and efficient phone system can make all the difference. That’s where Cloud Business Phone Systems…
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