Moving to a new technology can sound daunting. However, moving to the Cloud for example, isn’t nearly as formidable as it may seem. Additionally, the benefits far outweigh the initial challenges. First of all, here are the benefits of moving your Business Phone System to the Cloud.
With the Cloud, you can apply the flexibility of the Internet to your Business Phone System. Here’s what you can accomplish with the Cloud:
- Remote working: Considering the recent popularity of remote working, the ability to use your Business Phone System from anywhere is a huge benefit.
- Features: By moving your Business Phone System to the Cloud, you can take advantage of an auto attendant, call routing, follow me/find me, voicemail to email, and more.
- Redundancy: If you lose your Internet connection, you can still use your system through call routing.
- IT Callouts: If you need to make changes to your system, you don’t require a separate IT technician. Most providers take care of this for you at no additional cost.
How to Move to the Cloud
If you want to move your Business Phone System to the Cloud, how do you start? Here is what the process looks like:
- First, you need to determine how many phones you require. This isn’t necessary the same number of phones that you currently have; you should only count the ones that you actually use. It is also important to determine what phone numbers you want to keep.
- You need to find a provider you are comfortable with. There are many providers and you need to keep reliability, customer service, and price in mind when choosing one.
- Once you are ready, it is time to port your numbers. Sometimes this process can take a few weeks so it is important to start early. Your provider should be able to handle this.
- Next, you need to purchase VoIP phones. This is really the only upfront cost of switching.
- Once you are ready for onboarding, your provider can help you set up the ‘caller experience’. Some companies want to implement an auto attendant to take incoming calls. Some want a human to take calls. Either way, setting up call routing is an important initial step.
- Lastly, you simply have to plug in your VoIP phones. Once there is an Internet connection to them, you are ready to go.