Upgrading your business phone system is essential. As companies evolve, their communication needs change as well. Many organizations still rely on outdated phone systems that are costly to maintain, lack modern features, and struggle to…
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Benefits of Cloud Communications
Cloud communications have emerged as a vital solution for businesses of all sizes, offering flexibility and cost savings. More businesses are increasingly turning to cloud-based communication platforms to support their growing organizational needs. These platforms…
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NEC Phone Systems Will Be Discontinued by End of 2024: What Alternatives Are Available?
In recent news, it was announced that NEC Corporation will be discontinuing its phone systems by the end of 2024. This decision came as a shock to many businesses and organizations who have been using…
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 2
Last week we discussed how Avaya grew from humble beginnings to a telecommunications giant. It began with Partner and Merlin, but today Avaya has become a leader in the hybrid IP market. In this blog,…
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The PSTN and ISDN Switch Off in 2027
In the world of telecommunications, there has been a widespread shift towards internet-based communication services. This shift has resulted in many traditional phone networks becoming obsolete, including the Public Switched Telephone Network (PSTN) and Integrated…
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The Hybrid Avaya Strategy Explained
New Avaya CEO, Patrick Dennis, is committed to continuing the strategic vision of his predecessor, Alan Maserak, of blending traditional and modern Avaya technologies to optimize customer interaction without requiring a complete overhaul of their…
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Alternatives to NEC Business Phone Systems
NEC’s decision to stop selling business phone systems reflects a broader trend where companies in the technology sector adjust their focus and product lines in response to market demands and strategic shifts. For NEC, this…
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Best Practices to Secure Your Cloud Business Phone System
In today’s digital age, Cloud Business Phone Systems have become integral to modern business operations. These advanced communication tools offer flexibility, scalability, and cost-efficiency, allowing companies to streamline their communications effortlessly. However, with great convenience…
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5 Must-Have Features of an Effective Cloud Business Phone System
In today’s fast-paced business world, communication is key. Whether you’re a small startup or an established enterprise, having a reliable and efficient phone system can make all the difference. That’s where Cloud Business Phone Systems…
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Choosing the Best Business Phone System for a Call Center Environment
In today’s fast-paced business world, having a reliable Business Phone System is critical for call centers. Whether you’re managing customer service, sales, or technical support, the efficiency of your communication tools can make or break…
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