When running a small business, choosing the right communication tools can make or break your operations. Voices over Internet Protocol (VoIP) services are often marketed as cost-effective and modern solutions. But for small businesses, VoIP…
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Most Essential Business Phone System Integrations
Business phone system integrations refer to the capability of connecting phone systems with various software applications and tools that enhance overall functionality and user experience. As businesses increasingly transition to Voice over Internet Protocol (VoIP)…
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What is a Softphone? A Comprehensive Guide
As organizations adapt to remote work and distributed teams, traditional phone systems often fall short of meeting the diverse needs of modern communication. This is where softphones come into play. Softphones offer a range of…
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Understanding the Key Differences between SIP Trunking & Traditional Phone Lines
The evolution of communication technologies has brought forth significant advancements, one of which is SIP Trunking. Understanding the differences between SIP Trunking and traditional phone lines is essential for making informed decisions about your organization’s…
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What are the Benefits of VoIP Service?
One technology that’s revolutionizing how we communicate is Voice over Internet Protocol (VoIP). VoIP is transforming the way businesses communicate, offering greater flexibility, cost savings, and advanced features. Whether you’re a business owner, IT manager,…
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NEC Phone Systems Will Be Discontinued by End of 2024: What Alternatives Are Available?
In recent news, it was announced that NEC Corporation will be discontinuing its phone systems by the end of 2024. This decision came as a shock to many businesses and organizations who have been using…
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Desk Phones vs. Softphones: Finding the Right Fit for Your Business
As businesses shift to digital solutions, choosing between desk phones and softphones becomes essential for optimizing communication. Understanding the distinct advantages of each option can help businesses select the system that best meets their needs….
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 2
Last week we discussed how Avaya grew from humble beginnings to a telecommunications giant. It began with Partner and Merlin, but today Avaya has become a leader in the hybrid IP market. In this blog,…
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The Partnership Between Avaya and the US Open Tennis Championship
Avaya has been associated with the US Open Tennis Championships for many years. Avaya is the core technology partner for the tournament, providing communication and collaboration solutions to support the event. Avaya and the US…
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The PSTN and ISDN Switch Off in 2027
In the world of telecommunications, there has been a widespread shift towards internet-based communication services. This shift has resulted in many traditional phone networks becoming obsolete, including the Public Switched Telephone Network (PSTN) and Integrated…
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