VoIP Business Phone Systems feature powerful call forwarding technologies. ‘Find me’ and ‘Follow me’ are two of the most common. When they are paired together, they are great for locating the party you are calling, regardless of where they are. The benefits of Find me, Follow me are nearly limitless. You can use it to route calls when you are on the go without expensive hardware or software. Here’s how it works:
Find Me, Follow Me
In the modern world most of us are used to keeping our cell phone nearby. However, if you want to use that for work it means that you have to hand out your mobile number to customers and colleagues. This can lead to a whole host of issues. Not only does it come across as unprofessional, but it may lead to after-hours calls you don’t want. Find me, follow me software simply forwards calls to one number after another until it tracks you down or is answered by voicemail. You can also have the numbers ring simultaneously rather than in sequence. This is great, because now people can use your work number to find you.
Who Can This Feature Help the Most?
This feature can help pretty much anyone in a professional setting. However, there are a few types of employees it can help more than others:
- Customer Service: Anyone who takes care of customers all day needs to be available during working hours. Find me, Follow me is a great way to guarantee this.
- Remote Workers: If you have staff working outside of the office, you need an efficient way to route calls to them. Find me, Follow me can track them down no matter where they are.
- Solo Business Owners: A small business owner is always on the go. This means that staying connected is especially important.