Wireless networks have been a huge leap forward in the telecommunications world. While their benefits are large, they do have one big drawback; they are one of the most vulnerable access points into your system….
Read More
3 Ways to Improve Employee Productivity with a Hosted PBX
One of the most important factors in a company’s success is their employee’s productivity levels. There tend to be two schools of thought on the matter; either develop incentive programs or use restrictive policies to…
Read More
The Most Important Benefits of Virtual Call Center Software
Most business owners know what a call center is. A call center is typically a large group of call center executives working in a single location. What is a virtual call center though? Though only…
Read More
The Top Benefits of VoIP Analytics
VoIP Business Phone Systems have changed the way companies communicate. VoIP offers features such as mobility, scalability, and cost savings. However, one of the most overlooked features is VoIP analytics. VoIP analytics is the study…
Read More
Mitel Completes ShoreTel Acquisition – What’s Next for Mitel Partners?
Mitel recently announced the completion of its ShoreTel acquisition. Last July Mitel announced that they had reached a deal to acquire the company. The move was likely motivated by increased customer demand for cloud-based solutions….
Read More
The 5 Most Important Aspects of VoIP Business Phone System Preparation
Voice over Internet Protocol (VoIP) has innumerable benefits, but there are a few accompanying challenges. The good news is that these challenges aren’t difficult to overcome if you prepare accordingly. We’ve listed the six most…
Read More
Five Features to Look for When Selecting a School Business Phone System
It may not be the first thing you think of when it comes to the needs of a school system, but business phone systems are one of the most important aspects of keeping students, teachers,…
Read More
The Most Important Considerations When Buying a Small Business Phone System
There is a vast array of small business phone systems on the market. When a small business wants to upgrade or switch to a different phone system, the choices can seem overwhelming. Many small businesses…
Read More
How to Handle an Obsolete Business Phone System
It happens to the best of phone systems. At first, your business phone system simply requires more repairs and updates than it used to. Soon, the maintenance fees pile up and you have a difficult…
Read More
5 Benefits of Cloud Communications
The cloud is often mentioned in conjunction with business phone systems. However, what is it exactly? Simply put, the cloud is a network of servers that hosted by a third party. They can are anywhere…
Read More