All hardware has firmware. Firmware is basically the unit that controls your hardware and dictates how it will behave. Unlike software (which manages what you can do with the hardware), it runs the operations itself. You can…
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How Call Recording Can Help Your Business
When you set your company’s budget you must know exactly how you’ll benefit from each system in particular that you choose to invest your resources. You should strongly consider call recording. It will improve the…
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Three Things a Virtual Business Phone System Can Do For Your Company
The Internet has taken on the role that phone calls once did in many facets of communication. However, one of the exceptions is in business, where most customers think that calling is the fastest way…
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How an Internet Fax Can Help your Small Business
Any small business owner understands how valuable their customers are; you can’t afford to lose them through subpar service. A VoIP Business Phone System can help boost your business. One feature in particular, an Internet…
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4 Ways Cloud Phone Systems Help Healthcare Practices Stay HIPAA Compliant
HIPAA (also known as the Health Insurance Portability and Accountability Act of 1996) mandates that all kinds of healthcare practices to safeguard the privacy of the personal health information of their patients. Telephone usage also…
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How a Telecom Consultant Can Help your Business
Owning a business requires a lot of tough decisions. However, hiring a telecom consultant can help ease the burden. Time Savings Unfortunately, the person in charge of comparing the prices and services of different telecom…
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Why a Disaster Recovery Plan is Vital to your Business Phone System
Not all business phone system hardware issues are necessarily due to crashes. Oftentimes natural disasters are the culprit. Furthermore, fires, floods, and other natural disasters can not only bring down your equipment, but it can…
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Three Ways to Improve your VoIP Call Quality
Many businesses hesitate to switch to VoIP due to concerns over call quality. Will your customer service lines suffer due to the change? The hesitant businesses often recall the past when Internet connections were sluggish…
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The Pros and Cons of Unified Communications
One of the biggest advantages of modern telecommunications is Unified Communications. Unified Communications, or UC, merges voice, chat, video, mobility, and presences management and puts them on your laptop, smartphone, and other devices. The best…
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Why a Legacy Business Phone System Could Be Hurting Your Business
The way businesses communicate is completely different than they did just a few years past. Nevertheless, many businesses cling to legacy business phone systems purchased over ten years prior. There are numerous reasons that businesses…
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