SIP Calls stands for Session Initiation Protocol calls and refers to voice calls conveyed over a SIP Trunk or SIP Channel. SIP is often confused with VoIP (Voice Over Internet Protocol). While SIP isn’t exactly…
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Why Small Businesses Should Consider Hosted Business Phone Systems
Hosted Business Phone Systems aren’t only for large companies; small businesses also benefit. Just because you are a small company doesn’t mean that you can get by with an old legacy system. Hosted Systems are…
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How Avaya IP Office Can Help Your Business
If you need to bring your business phone system up to date, Avaya IP Office is the perfect way to do it. IP Office has new features like innovative reporting and advanced system customization. One…
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What VoIP Requirements Should Your Business be Aware of?
Many businesses are leaving traditional business phone systems in favor of VoIP (Voice over Internet Protocol). VoIP, as opposed to legacy business phone systems, uses an Internet connection to place and receive calls. One of…
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The Fundamentals of SIP Trunking
Session Internet Protocol (or SIP) Trunking is one of the most adaptable telecommunications tools on the market. SIP Trunking uses Voice over Internet Protocol (VoIP) to make and receive calls. Before your business leaps into…
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Five VoIP Features That Can Help Your Business
VoIP is becoming more prevalent with each passing day. While many are switching over due to how cost friendly it is, there are many other advantages. Beyond some of the obvious VoIP features like call…
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How to Secure your Telecommunications System Against a Cyberattack
When a business falls victim to a cyberattack, its’ reliability suffers. This isn’t limited to your computer either; your telecommunications system is also a target for hackers and cybercriminals. Not only do you have to…
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What are the Differences Between Ethernet and Wi-Fi?
The world has become, in large part, wireless. However, Ethernet cables still have benefits over Wi-Fi. For many in-office or in-home purposes, it is better to forgo the convenience of Wi-Fi in exchange for the…
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Why You Should Always Update the Firmware on Your IP Phone
All hardware has firmware. Firmware is basically the unit that controls your hardware and dictates how it will behave. Unlike software (which manages what you can do with the hardware), it runs the operations itself. You can…
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How Call Recording Can Help Your Business
When you set your company’s budget you must know exactly how you’ll benefit from each system in particular that you choose to invest your resources. You should strongly consider call recording. It will improve the…
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