Last week we discussed how Avaya grew from humble beginnings to a telecommunications giant. It began with Partner and Merlin, but today Avaya has become a leader in the hybrid IP market. In this blog,…
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Are You Maximizing the Potential of Your Business Phone Systems?
Understanding Your Business Phone System’s Full Capabilities Modern business phone systems are packed with features designed to enhance communication and efficiency. Common features include call forwarding, voicemail, conference calling, and caller ID, which are essential…
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Advantages of Cloud Business Phone Systems
In a technology-driven business environment, effective communication is the backbone of any successful organization. The rapid evolution of communication technology has introduced cloud business phone systems as a revolutionary alternative to traditional phone systems. It’s…
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Transforming Business Communication with Cloud Technology
The way businesses communicate today is evolving rapidly. Traditional communication methods are being replaced by innovative technologies that promise efficiency, scalability, and cost savings. Among these, cloud technology stands out as a game-changer, reshaping how…
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The Importance of a Disaster Recovery Plan for Business Phone Systems
In today’s fast-paced digital world, seamless communication is the backbone of any successful business. Whether you are a small startup or a large corporation, your Business Phone System is a critical tool for maintaining day-to-day…
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The PSTN and ISDN Switch Off in 2027
In the world of telecommunications, there has been a widespread shift towards internet-based communication services. This shift has resulted in many traditional phone networks becoming obsolete, including the Public Switched Telephone Network (PSTN) and Integrated…
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The Hybrid Avaya Strategy Explained
New Avaya CEO, Patrick Dennis, is committed to continuing the strategic vision of his predecessor, Alan Maserak, of blending traditional and modern Avaya technologies to optimize customer interaction without requiring a complete overhaul of their…
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Avaya IP Office R12.0: Expanding Avaya’s Mid-Market Reach
In the fast-evolving world of business communications, mid-market companies often face unique challenges. They require solutions that are not only powerful and scalable but also cost-effective and easy to manage. Enter Avaya IP Office R12.0,…
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What to Know About VoIP Service Outages During Hurricanes
Hurricanes are one of the most destructive natural disasters, causing widespread damage and power outages. In recent years, hurricanes have become more frequent and intense, disrupting the communication infrastructure in affected areas. One of the…
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CrowdStrike Outage and Avaya: How to Ensure Business Continuity
In today’s fast-paced business landscape, organizations rely heavily on technology to keep their operations running smoothly. However, as much as we would like it to be perfect, technology isn’t infallible. Technical glitches and outages are…
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