The business world has dramatically changed over the past few years. More and more employees have joined the remote workforce. This can present new challenges for both employees and their managers. Fortunately, your Business Phone…
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How to Choose a Business Phone System for Remote Work
In recent years, the business world has learned that flexibility is vital. If you don’t have the right Business Phone System, you may find that yourself tethered to your office in ways that are impractical…
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How to Automate your Contact Center
Contact Centers are similar to call centers in a few ways. For example, they enable communications between businesses and their customers. However, contact centers go well beyond call centers. Call centers only use phone calls,…
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The Hidden Costs of Traditional Business Phone Systems
For many small businesses, it may seem smart to choose a Traditional Business Phone System. After all, they are simple to use and relatively reliable. However, not only are there unexpected costs after installation, but…
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Why Your Business Should Utilize an Auto Attendant
In the past, Business Phone Systems were essentially just for making and receiving calls. These days, however, they are for much more. For example, modern businesses can use their Business Phone Systems to communicate through…
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How VoIP Can Save Your Business Money
One of the most popular business telecommunications options these days is VoIP. Also known as Voice over Internet Protocol, VoIP has many benefits. One of the best advantages is that it can save your business…
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How VoIP Conference Calls Can Help Your Business
Companies all over the world have incorporated VoIP (Voice over Internet Protocol) into their business. Using VoIP has many benefits, such as cost savings, remote working tools, and modern features. If you have not begun…
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Everything You Need to Know About VoIP QoS
QoS, put simply, means quality of service. It refers to the priority your network gives to different kinds of traffic. More specifically, in Business Phone System terms, QoS refers to the priority of voice data…
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How VoIP Can Help Your Company go Global
International calling used to be not only impractical but also too expensive for many companies. However, as VoIP has emerged, communicating internationally has become easy. No matter what size your company is, you can have…
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Why Your Business Needs a Conference Bridge
These days, many employees are working remotely. When you have employees working in various locations, you need to find ways for them to communicate effectively. In this instance, in-person meetings are often impractical. This is…
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