Almost every business owner has a business phone system. However, many of them, in spite of the benefits, haven’t set up an auto attendant. An auto attendant is essentially a digital receptionist. Without the need…
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Is SIP Trunking or PRI better for your Business?
Today’s telecom market allows companies access to a numerous types of business phone systems, two of which are SIP Trunking and PRI. While some may consider the two indistinguishable, they have differences in terms of…
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How Advanced Call Forwarding Can Help your Business
In the modern business world, customers expect to reach businesses immediately. However, it isn’t feasible to take each and every call personally. If you have a hosted Private Branch Exchange (PBX) system though, there are…
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3 Ways to Improve Employee Productivity with a Hosted PBX
One of the most important factors in a company’s success is their employee’s productivity levels. There tend to be two schools of thought on the matter; either develop incentive programs or use restrictive policies to…
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The 5 Most Important Aspects of VoIP Business Phone System Preparation
Voice over Internet Protocol (VoIP) has innumerable benefits, but there are a few accompanying challenges. The good news is that these challenges aren’t difficult to overcome if you prepare accordingly. We’ve listed the six most…
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How to Boost Concentration During Business Phone Calls and Conferences
There have been many transformations to the business phone system in the past ten years, and we’ve greatly altered the way we communicate with clients and customers. With that said, one of the most effective…
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Debunking Business Phone System Myths
Is your company considering an updated business phone system? Are there lingering concerns keeping you from making the leap? That’s normal, but a lot of your worries are nothing more than myths. The first myth…
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