Many businesses are leaving traditional business phone systems in favor of VoIP (Voice over Internet Protocol). VoIP, as opposed to legacy business phone systems, uses an Internet connection to place and receive calls. One of…
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The Fundamentals of SIP Trunking
Session Internet Protocol (or SIP) Trunking is one of the most adaptable telecommunications tools on the market. SIP Trunking uses Voice over Internet Protocol (VoIP) to make and receive calls. Before your business leaps into…
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Five VoIP Features That Can Help Your Business
VoIP is becoming more prevalent with each passing day. While many are switching over due to how cost friendly it is, there are many other advantages. Beyond some of the obvious VoIP features like call…
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How SIP Trunking Can Make Your Business More Competitive
What business isn’t looking for a competitive edge? Some of the best ways to stay competitive is through finding innovative technologies that can reduce operational expenses. One of the best examples of this is SIP…
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Why You Should Always Update the Firmware on Your IP Phone
All hardware has firmware. Firmware is basically the unit that controls your hardware and dictates how it will behave. Unlike software (which manages what you can do with the hardware), it runs the operations itself. You can…
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How Call Recording Can Help Your Business
When you set your company’s budget you must know exactly how you’ll benefit from each system in particular that you choose to invest your resources. You should strongly consider call recording. It will improve the…
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Three Things a Virtual Business Phone System Can Do For Your Company
The Internet has taken on the role that phone calls once did in many facets of communication. However, one of the exceptions is in business, where most customers think that calling is the fastest way…
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How an Internet Fax Can Help your Small Business
Any small business owner understands how valuable their customers are; you can’t afford to lose them through subpar service. A VoIP Business Phone System can help boost your business. One feature in particular, an Internet…
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4 Ways Cloud Phone Systems Help Healthcare Practices Stay HIPAA Compliant
HIPAA (also known as the Health Insurance Portability and Accountability Act of 1996) mandates that all kinds of healthcare practices to safeguard the privacy of the personal health information of their patients. Telephone usage also…
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Benefits of an Auto Attendant
Almost every business owner has a business phone system. However, many of them, in spite of the benefits, haven’t set up an auto attendant. An auto attendant is essentially a digital receptionist. Without the need…
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