Many companies employ teleworking as a part of their telecommunications strategy. It offers flexibility to employees and saves companies money. However, it is important that your team has the appropriate tools to make it a…
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What is an IP Business Phone System?
Put simply, an IP Business Phone System is any phone system that sends and receives voice data through an Internet connection. This is different that a traditional system that uses landlines. IP systems have improved…
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What is the Difference Between a Contact Center and a Call Center?
Oftentimes people use the terms ‘contact center’ and ‘call center’ interchangeably. There are certainly some overlapping features, but they are not the same thing. There are big differences in how you communicate with customers. Here’s…
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Why Your Company Should Use Power over Ethernet
While ethernet may be thought of as outmoded technology by some, you should know that it is not. Power over Ethernet (PoE) is actually one of the best ways to transmit electricity and data over…
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Which Business Phone System Works Best for your Company?
No two businesses are alike. Therefore, it makes sense that what works best for one company may not work for another. This holds true when selecting a Business Phone System as well. There are numerous…
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How Unified Communications Can Improve Your Company
These days, your company doesn’t only receive new business by prospects calling in. There are emails, texts, social media notices, etc. It can prove difficult and time consuming to keep track of it all. The…
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Why Your Business Should Invest in Video Conferencing
While video conferencing isn’t necessarily brand-new technology, it is still extremely useful for businesses. It allows a company to communicate with not only their customers, but also with their employees. Here are some of the…
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How Video Conferencing Can Help Your Business
If your business doesn’t already use video conferencing, it really should. As you may know, video conferencing permits businesses to host meetings with customers and colleagues from anywhere in the world. However, people often confuse…
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Why Your Business Should Utilize Video Conferencing
Technology has carved new paths for companies to conduct business. A lot of innovations have been willingly accepted, while others have been shunned in favor of more traditional approaches. Video conferencing, while not embraced with…
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Video Conferencing Solutions for Your Company
In 2013, it was reported that 30% of mid-market businesses used video conferencing programs, and another 30% planned to use video conferencing in the upcoming year. Many small and midsize companies don’t have enough knowledge…
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