A softphone is a software program that allows you to make telephone calls from your computer. It can be used for business or personal use and can connect to either a landline or cell phone number. In this comprehensive guide, we will discuss everything you need to know about softphones, including the different types of softphones available, how they work, and how to choose one. So, whether you are just starting out with softphones or are looking for more information, this guide has got you covered!
Softphones have become increasingly popular in recent years, due to their flexibility and convenience. With a softphone, you can make and receive calls from anywhere that has an Internet connection – all you need is a computer or laptop and you’re good to go. Softphones also offer many features that traditional phones do not, such as call forwarding, call recording, and VoIP (Voice over IP) support. And because softphones are software-based, they can be easily customized to fit your specific needs.
Types of Softphones
There are two main types of softphones: desktop softphones and web-based softphones. Desktop softphones are installed on your computer, while web-based softphones work through your web browser. Both types of softphones offer similar features and functionality, so the best choice for you will come down to personal preference.
How to Choose a Softphone
When choosing a softphone, there are several things you should keep in mind. First, consider what type of phone calls you will be making – if you only need to make occasional calls, a web-based softphone may be the best option. However, if you plan on making a lot of calls or need more features, a desktop softphone will probably be a better choice. Second, make sure that the softphone you choose is compatible with your computer – some softphones only work with certain operating systems or browsers. Finally, check to see what features are included with the softphone – some softphones offer more features than others, so choose one that has the features you need.