Telehealth has increased in popularity in recent years. It has gotten so popular in fact, that many high-risk patients demand it. Therefore, it is prudent for all healthcare providers to enable a video conference solution…
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How to Move Your Business Phone System to the Cloud
Moving to a new technology can sound daunting. However, moving to the Cloud for example, isn’t nearly as formidable as it may seem. Additionally, the benefits far outweigh the initial challenges. First of all, here…
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Hosted VoIP 101
Not everyone understands Hosted VoIP services. Most know that it can save you money and offer you features not found with Traditional Business Phone Systems. However, it can often prove intimidating to switch to a…
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Does VoIP Work Without the Internet?
VoIP (Voice over Internet Protocol) Business Phone Systems are very popular right now. They come with a lot of beneficial features and can save your business money. However, when considering switching to it, one of…
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Why Your Business Should Use Hunt Groups
Modern Business Phone Systems offer a lot of benefits. Not only do they save you money, but their call management tools help boost employee productivity and efficiency. However, if your system is disorganized, it can…
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What is the Difference Between Cloud Business Phone Systems and VoIP?
With the advent of the Internet, all types of businesses are shifting to different methods of telecommunications. Moving away from traditional telecommunications can save your business money and offer new features. However, with new technologies…
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How Your Business Phone System Can Provide 24/7 Customer Support
In the past, 24/7 customer support was a premium service offered by a select few. Now, it is something customers demand from all businesses. Technology is one of the biggest reasons for this change. With…
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How to Improve Your Average Handle Times
While businesses have seen an increase in email and chat for sales and customer service in recent years, there is no denying that phone calls are still the primary way to reach people. In fact,…
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Why Your Company Should Use a Predictive Dialer
Companies stay ahead of the competition by taking advantage of modern technology. A predictive dialer is one of the best examples of this. After all, any edge that can help your company is worth pursuing….
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Do You Need to Upgrade Your Business Phone System?
If you want your business to remain successful, you should be cognizant of your customer and employees’ voice requirements. You don’t want an outdated Business Phone System to styme your customer service. Fortunately, these days…
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