Developing a disaster recovery plan used to mean your IT staff would need to re-configure your business phone system so it could be recovered successfully. If you’re an up and coming business, you may not have that kind…
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Want The Best VoIP Experience? Optimize Your Network!
Voice over Internet Protocol (or VoIP) doesn’t operate via a phone line, but rather over an internet connection. This method has a lot of benefits, but to get the most out of your VoIP business…
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How To Stop Static Shocks to Phones and Computers
If you are finding the air to be a bit dry inside of your office this can cause very real issues with your business phones. When you begin to build an electrical charge in your body…
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Can a Softphone Be Right for Your Business?
Over the last few years, technology has evolved tremendously. Sometimes the change comes so fast, consumers aren’t aware of the new products available. One of those new products is the softphone. The term softphone might…
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Support for Nortel Phone Systems Is Coming to an End…AVAYA is the Answer!
When Avaya acquired Nortel in 2009, it signaled the beginning of the end for the aging company. Replacement parts and qualified technicians became rarities, and soon, finding any support for Nortel systems will be impossible….
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The Problem with Having Several Phone Providers…and Several Bills
Why do companies go this route? Oftentimes, when new services are added the old services are not cancelled. The result is a patchwork of outdated services spread across a myriad of different bills. Consolidating these…
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10 Common Features When Shopping for a Business Phone System
In the past, companies would purchase a new phone system, with the expectation of keeping it for about five years, before upgrading to the latest model. This was the only way to keep ahead and…
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How CRM Can Impact Your Office Phone System
CRM (customer relationship management) software covers a vast set of applications Its purpose is to aid businesses in managing customer data and customer interaction, access business information, automate sales, marketing and customer support. Most office…
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How Data Networks Impact Your Office Phone System
In today’s world, all Office Phone Systems utilize VoIP to a certain degree. SIP Trunking, for example, is entirely VoIP. Analog systems aren’t one hundred percent VoIP, but most use VoIP for their data network….
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Should You Combine Your Mobile Phone with Your Business Phone System?
The rise of the smartphone brings up an important question: is the business phone system on the way out? After all, research shows that the younger generation is more dependent upon cell phones than the…
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