Phone conferencing is a vital tool for all businesses. It saves money, time, and resources by allowing employees to avoid needless business trips and pre-meeting arrangements. Virtual meetings and Web conferencing even allows your business…
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Avaya IP Office Mobile Twinning
Avaya IP Office Mobile Twinning is a powerful feature that essentially turns your cell phone into a business telephone system. When Avaya IP Office Mobile Twinning is activated, incoming calls will ring on both your work…
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4 Advantages to Leasing Your Business Phone System
Business phone technology is always developing new and upgraded systems. While this rapid change is bringing businesses greater flexibility in how they manage their operations, it is also rendering phone systems obsolete quicker than in…
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Avaya IP Office Contact Center and Google Cloud
Network services software provider Avaya and Internet giant Google have joined forces to create a new subscription-based cloud call center that will soon be available to businesses across the globe. The partnership effectively takes the…
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Go-To Video Collaboration for Small Business
Go-To video collaboration allows for smaller businesses to stay competitive. Your business may not have the capabilities of a larger company, but that doesn’t mean you can’t compete in your market. Whether you want to…
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Millennials Should Play a Larger Role in Tech Decisions
A Millennial is defined as a person born between the early 1980s all the way up to the early 2000s. Known as generation Y, this group of people is starting to age and come into…
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‘Tis the Season for Telecommuting!
The holiday season can be a tricky one to navigate for employers. While you need to keep up with the workload, you also want to make sure your employees have the chance to spend quality…
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Revolutionize Conference Calling with the Polycom SoundStation 2W
You’ve got an important meeting coming up. Clients overseas are calling to negotiate a deal and you need all of your strongest players on the line. Access to the conversation just isn’t enough, you need…
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Cisco Releases new Numbers on IP Traffic and Growth
Cisco released information this week regarding their updated numbers for the 2013-2018 forecast of Service Adoption and VNI Global IP Traffic. Their numbers revealed a significant growth in IP traffic globally, meaning there will be…
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Avaya Can Help Your Contact Center Thrive
While live chats and social media are becoming common tools to provide customer service through, a Five9 study revealed that 70 percent of American consumers contact businesses via phone as their primary method of communication….
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