The holiday season can be a tricky one to navigate for employers. While you need to keep up with the workload, you also want to make sure your employees have the chance to spend quality…
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Revolutionize Conference Calling with the Polycom SoundStation 2W
You’ve got an important meeting coming up. Clients overseas are calling to negotiate a deal and you need all of your strongest players on the line. Access to the conversation just isn’t enough, you need…
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Cisco Releases new Numbers on IP Traffic and Growth
Cisco released information this week regarding their updated numbers for the 2013-2018 forecast of Service Adoption and VNI Global IP Traffic. Their numbers revealed a significant growth in IP traffic globally, meaning there will be…
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Avaya Can Help Your Contact Center Thrive
While live chats and social media are becoming common tools to provide customer service through, a Five9 study revealed that 70 percent of American consumers contact businesses via phone as their primary method of communication….
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What is Avaya IP Office?
If your small business is in need of a new phone system, look no further than the Avaya IP Office system. Using devices like smart phones, tablets, office phones, and laptops, your business will be…
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How can Avaya Products help you improve the Customer Experience?
Do your customers seem more dissatisfied than pleased with your business communications? It may be time for you to upgrade your phone system to help your company improve its customer experience. You can make…
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Finding the Right Small Business Phone System for Your Company
Phone systems for small business are available in a variety of formations. They offer a variety of features and benefits for a small business owner. The most advanced phone systems fun on an IP (internet…
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Small Office Phone Systems are Basic and Affordable
Today, a phone system in a small office delivers so much more than just a dial tone. The phone system in an office is part of a network that connects everyone in the office to…
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The JABRA GN1900 Headset: The Right Headset Improves Productivity & Morale
Did you know that the Right Headset Improves Productivity & Morale? Well, it can, especially if you operate a business that relies heavily on inbound and outbound calls. The quality of your headset is critical…
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Business Tips: Effective Phone Communication Tips
No matter if you love it or you hate it, phone conversations are a major part of your day-to-day business. And love it or hate it, phone communication requires a different set of communication skills…
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