As a small business owner, you have enough on your plate between managing your day-to-day business needs, customer service, accounting, and everything else under the sun; you don’t have time to also manage your office…
Read More
Choosing a Small Business Phone System :: Business Communication Tips
Even for small businesses, the right phone system can make all the difference. You use your business phone system for everything from day-to-day operations, internal office communications, customer service, sales, and so much more. Because…
Read More
What you need to know before you make the switch to VoIP or Hosted PBX
Switching your office from a traditional telephone system over to voice-over-IP (VoIP) or a Hosted PBX can be very beneficial. But before you jump at the opportunity to update your communication system, you must first…
Read More
Virtual Offices: Is it right for you and your Business?
Working at home doesn’t have to be a dream. Avaya makes it a reality through its host of communication tools. Avaya Desktop Video Device (ADVD) with the Flare Experience for audio and video calls. Avaya Aura Conferencing…
Read More
What to consider when buying a New Phone System
What is the one piece of technology that you rely on most in your office? No, not your computer; it is your phone system! It is the one piece of technology that your business can…
Read More
Avaya IP Office 8.1, the Avaya Flare Communicator, and SMEs
As part of Avaya’s latest version of IP Office, version 8.1, the company has introduced several features targeted at small and mid-sized enterprises (SMEs). Avaya’s Small- and Mid-Sized Business Offerings Avaya Flare Communicator: With IP…
Read More
The Avaya Aura Contact Center 6.1: Outshining the Competition
The new Avaya Aura Contact Center 6.1 allows organizations to leverage real-time and historical information to deliver seamless, context-sensitive customer care. It facilitates communication via voice and multimedia channels, so businesses can deliver service on…
Read More
Avaya IP Office 8.1: A Unified Communications Solutions for SMEs
SIP and VoIP Solutions Replace outdated and inefficient hardware systems with a flexible and reliable SIP or VoIP solution. Deliver high quality communications At ACS, we offer personalized strategic planning, end-to-end solutions, and outstanding customer…
Read More
Reaching the SME Market with Avaya IP Office 8.1
This summer, Avaya introduced IP Office 8.1, an updated version of its unified communication (UC) software,which integrates real-time communication services like instant messaging, video conferencing, data sharing, and more. The newly-released software has the capability to…
Read More
Avaya Maintenance & Support :: Phone System Support & Services
Choosing the correct phone system for your office is vital to company performance as it is a major element to keep businesses running. At Advanced Communication Systems (ACS), we provide premiere nationwide phone system support…
Read More