Call recording can prove useful for companies for a variety of reasons. As the technology has developed over the past few years, it has allowed companies to easily go back and review large amounts of…
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How Cloud Business Phone Systems Can Support Multi-Location Offices
Does your company have multiple office locations? If not, are you planning to open a second site at some point? If so, you may find that your current Business Phone System is inadequate of effectively…
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How you Can Increase the Efficiency of Your Call Center Employees
Perhaps the most important aspect of determining business success is employee efficiency. After all, if the people behind your business are unproductive, your business has little chance of succeeding. This holds true with call centers…
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Should You Pick a Cloud or On-Premise Call Center?
If you are thinking of either incorporating a new call center or upgrading your current one, there is a big decision you have to make first. Before you can do anything, you have to figure…
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Why You Should Consider the Cloud for Your Remote Team
These days, businesses are frequently choosing Cloud Business Phone Systems for their telecommunications needs. The reasons are plentiful; by choosing a modern, affordable option, companies are no longer tied to a traditional phone line. Instead,…
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What is the Difference Between the Cloud and On-Premises?
There are many different types of Business Phone System to choose from. Two of the main types are cloud and on-premises. Which type of system you end up choosing depends primarily on your business’s specific…
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How Cloud Business Phone Systems Can Benefit Growing and Seasonal Businesses
All companies can benefit from scalability. For growing and seasonal businesses, however, the requirement to scale is vital. In many instances, such businesses turn to Cloud Business Phone Systems. The Cloud gives them the ability…
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Why Your Small Business Should Incorporate an E-Fax
Are you taking advantage of E-Fax? If not, you should be! Small businesses can especially benefit from this technology. Despite some thinking it’s outdated, e-faxing can play a vital aspect in your business functions. If…
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The Best Strategies to Manage a Remote Team
Transitioning to remote working can be a bit of an adjustment. For managers used to overseeing a team in-person, it requires a modification in their approach to leadership. Nevertheless, this doesn’t mean it has to…
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Why Your Business Phone System Should Follow You Wherever You Go
What do you think of when you hear the term ‘Business Phone System’? Do you only picture a phone handset? If so, you shouldn’t. These days, a modern Business Phone System not only has advanced…
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