The primary types of VoIP business phones are desk phones and softphones. As you’re probably aware, desk phones are the physical phones that sit next to your computer at work. Sometimes they appear akin to and…
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Top 4 Business Phone System Aggravations and How to Fix Them
Your business phone system is, perhaps, your most vital communication tool. However, sometimes Business Phone System aggravations make it seem like more trouble than it’s worth. Fortunately, for each of the following Business Phone System…
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How to Chose the Right Business Telephone System Based on Your Company Size (Part 2)
As we discussed in Wednesday’s blog, trying to decide on a business phone system can be challenging considering the vast array of options on the market. One of the biggest factors a business should take…
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How to Chose the Right Business Telephone System Based on Your Company Size
Trying to decide on a business phone system can be challenging considering the vast array of options on the market. One of the biggest factors a company should take into consideration is how large it…
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Methods to Overcome Challenges Within Contact Centers
The biggest challenge all businesses must overcome is how to deliver fantastic customer service at the lowest possible cost. Contact centers are not alone in this regard. In today’s blog, we will examine a few…
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Data Center Redundancy
Most of us are geared to believe that redundancy is almost always a bad thing. When it comes to your data center, redundancy is most definitely a must have! Here are some reasons why data…
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PRI, DID, SIP Broken Down
If your phone line contracts are soon expiring with an existing carrier, there are many alternative options available depending on the volume of phone calls that need to be accommodated, and what services are provided…
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VoIP Phone Systems – Let’s Modernize!
Whether you have a large company or are just starting a new business, your telephone system will be crucial in achieving success. You can bet that you will be communicating with most of your potential…
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Cloud Hosted VoIP – Telephone Service Option
Yesterday we discussed security features within cloud hosted VoIP such as firewalls, passwords and WiFi. Now, let’s delve into a few more important security features to consider when weighing your options of cloud hosted VoIP as a…
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Cloud hosted VoIP – Telephone Service Option
VoIP is extremely cost effective and can be accessed nearly everywhere, from businesses and at-home offices to mobile use. It requires none of the hardware investments of the traditional on-premise POT (plain old telephone) systems of the…
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