The internet revolution has drastically changed how we communicate. It has afforded businesses great efficiency, power, and flexibility…and created tons of confusion for consumers! With all of the options for business telephone systems, it can…
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Why Your Business Should Take a Phased Approach to Communications-in-the-Cloud
If you’re in the business world, you have probably already heard about the benefits of cloud-based software: easy upgrades and security patches lower initial costs, consistent monthly billing, remote workers with complete access to business applications…
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Should Your Business Use the Cloud for Disaster Recovery?
Disaster recovery—getting business phone systems back online with full data capabilities after an unplanned service disruption—is universally critical among all businesses. The Bureau of Labor states that twenty percent of businesses will endure a failure…
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5 Benefits of Cloud Communications
Businesses are rapidly changing with the way they communicate with the advent of new technology. The cloud has perhaps contributed the most when it comes to altering the way a company does business. The cloud…
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Avaya IP Office Contact Center and Google Cloud
Network services software provider Avaya and Internet giant Google have joined forces to create a new subscription-based cloud call center that will soon be available to businesses across the globe. The partnership effectively takes the…
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Is Your Phone System Ready For an Update?
If your company is failing to keep up with the increasing pace of an ever-changing business world, you’re not alone. The majority of all contact with customers—68%—takes place by phone. If your phone system is…
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Cloud-Based IP Phone Service…Let’s Break it Down!
Looking for business communication systems in the Washington, DC, Northern Virginia area can be technically challenging. In the past, businesses had a choice of a dozen or so PBX manufacturers which was confusing enough. Now that business phones…
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What is the Difference Between Private and Public Cloud Computing?
As the bloggers over at Avaya recently noted in their post The Top 7 Communication Trends of 2014, cloud computing is one of the most popular new methods of business communication. And it is easy…
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Cisco and the Mobile Cloud
Cisco bloggers have been buzzing lately about the growing ubiquity and necessity of the mobile cloud. We’ve all heard about “the cloud,” that mysterious and hard-to-define technological place where information comes together, but why exactly…
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Avaya IP Office 8.1: Expanding Avaya’s Mid-Market Reach
IP Office 8.1, Avaya’s latest version of their unified communication (UC) software, brings features typically reserved for large corporations to the mid-market. These new features include: Scaling the platform to handle as many as 1,000…
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