Think finding and installing a business phone system is easy? In some ways it is; however, there are many things you have to consider before getting the process started. There isn’t ‘one’ particular way to…
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The best business phone system for YOUR business (part 1 of 2)
All companies require a business phone system. But what type of business phone system fits best with your particular company? Over the course of our next two blogs, we will take a look at the…
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What Does Your Business Phone System Say About You?
When customers call your business, what do they receive from your business phone system? Does it give them a recorded message followed by scratchy sounding hold music? Are the callers left on hold for extended periods wishing to actually speak to…
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Is Your Nortel Business Phone System Costing You Money?
“The cheapest business phone system is the one that’s already paid for…” Does this statement sound familiar? Unfortunately, many businesses don’t understand the fallacy of this statement! The costs of maintaining the status quo with…
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How to Set Up Your Business Telephone System Automated Attendant
Automated attendants are great tools to help businesses achieve a greater efficiency when helping customers. Most business phone systems come with this handy feature, but it is always important to utilize it correctly. The difference…
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How to Compare Business Telephone Systems
Step 1 Determine your company’s needs, including how many phone lines you require and how many employees your business expects to have. Quantifying the scope of your organization will ensure accurate quotes on the new business…
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What You Need To Know About Voice and Conferencing
When it comes to addressing your company’s voice and data needs, combining the two systems makes it much easier to share information and keep in touch. Additionally when it comes to your customers, their needs…
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Business Communication Tips for using Email
Unlike the type of verbal communication involved with in-person or over-the-phone interactions, email communication is drastically different. Much like writing a letter, emailing involves one very difficult task: trying to convey not only your point,…
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Business Communication Tips: Avoid One-Size-Fits-All Communication
As we have said time and time again, communication is the backbone of any successful business. Whether it is inter-office communication between employees, customer service and communication with clients, and sales calls and communication with…
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Business Communication Tips: How to handle Incoming Calls
Our last few Business Communication Tips have focused on making calls, which is easy. When you make a call, you have plenty of time to prepare. You know when the call will take place. You…
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