When you’re starting a small business, one of the first things you need to do is set up your phone system and phone service. This can be a daunting task, especially if you’re not sure…
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Total Cost of Ownership (TCO) Matters When Buying a Phone System
The telephone is integral to business work and everyday life. As such, owning the right phone system for your needs is incredibly important. A phone system that does exactly what you need it to do…
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Celebrate National Customer Service Week with Telecom!
Did you know that it is currently National Customer Service Week? Once a year, companies all across the country talk actively about customer service, plan for improvements and new strategies, and celebrate their loyal customers…
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Small Business Needs and Phone System Functionality
As a small business owner, money is at the top of your list of concerns. Not only do you worry about making enough money to pay your bills, but you also worry about how much…
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ACS sells and installs Avaya Phone System for Virginia Gold Cup
The Virginia Gold Cup steeplechase race at Great Meadow in The Plains, Virginia is a grand spring tradition, run in Fauquier County since 1922. And with over 50,000 spectators, this race is one of the…
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Does your Small Business invest in IT? Upgrading your Phone System
According to U.S. Economic Census statistics, 99.8% of companies in the United States have fewer than 1,000 employees. These fast-moving businesses, like your small business, are fighting for their lives, battling competitors to hopefully turn a…
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Evaluating your Small Business Communication Needs
Communication plays a major role in nearly everything your business does. Just thinking about it: you use your phone system to call clients (customer service), to make cold calls (sales), to communicate with your employees…
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How BYOD can Benefit Small Business
As a small business owner, you do not have a lot of wiggle room in the budget to purchase new computers, phones, and the like. So what do you do, sit and wait until your…
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Upgrading Your Phone System: Avaya IP Office is Cheaper than ShoreTel
Is your business relying on the same old phone system it has always had? If so, it may be time to consider Upgrading Your Phone System. We understand that you have so many other areas…
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Business Tips: Effective Phone Communication Tips
No matter if you love it or you hate it, phone conversations are a major part of your day-to-day business. And love it or hate it, phone communication requires a different set of communication skills…
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