What is security compliant? Simply put, it is maintaining IT protocols that follow industry standards and any laws that may apply. For example, if you record your customers’ personal details, part of remaining security complaining…
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3 Criteria to Look for in Choosing a Small Business Phone System
Any business in the market for a new Business Phone System should consider taking the time to do product research. For one thing, you’re going to rely on it every day; secondly, doing some research…
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Are You Ready for a Cloud Business Phone System?
Many small businesses think that they can pass muster with an older business phone system or even with their mobile phones. However, outdated systems or mobile phones have their drawbacks and can end up costing…
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What are SIP Calls?
SIP Calls stands for Session Initiation Protocol calls and refers to voice calls conveyed over a SIP Trunk or SIP Channel. SIP is often confused with VoIP (Voice Over Internet Protocol). While SIP isn’t exactly…
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Why Small Businesses Should Consider Hosted Business Phone Systems
Hosted Business Phone Systems aren’t only for large companies; small businesses also benefit. Just because you are a small company doesn’t mean that you can get by with an old legacy system. Hosted Systems are…
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How Avaya IP Office Can Help Your Business
If you need to bring your business phone system up to date, Avaya IP Office is the perfect way to do it. IP Office has new features like innovative reporting and advanced system customization. One…
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The Fundamentals of SIP Trunking
Session Internet Protocol (or SIP) Trunking is one of the most adaptable telecommunications tools on the market. SIP Trunking uses Voice over Internet Protocol (VoIP) to make and receive calls. Before your business leaps into…
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Five VoIP Features That Can Help Your Business
VoIP is becoming more prevalent with each passing day. While many are switching over due to how cost friendly it is, there are many other advantages. Beyond some of the obvious VoIP features like call…
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How to Secure your Telecommunications System Against a Cyberattack
When a business falls victim to a cyberattack, its’ reliability suffers. This isn’t limited to your computer either; your telecommunications system is also a target for hackers and cybercriminals. Not only do you have to…
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How SIP Trunking Can Make Your Business More Competitive
What business isn’t looking for a competitive edge? Some of the best ways to stay competitive is through finding innovative technologies that can reduce operational expenses. One of the best examples of this is SIP…
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