Used, reconditioned or refurbished business phone systems are often a cost-effective option for companies. However, you should be aware of the risk involved in purchasing a used system. Here are some things to help you…
Read More
Why Your Business Should be Using Call Recording
Employing Call Recording as a part of your business phone system is an extremely useful tool. The one thing that all businesses have in common is their reliance on customer interaction. Even if your business boasts…
Read More
How to Set Up Your Business Telephone System Automated Attendant
Automated attendants are great tools to help businesses achieve a greater efficiency when helping customers. Most business phone systems come with this handy feature, but it is always important to utilize it correctly. The difference…
Read More
Should Your Business Use the Cloud for Disaster Recovery?
Disaster recovery—getting business phone systems back online with full data capabilities after an unplanned service disruption—is universally critical among all businesses. The Bureau of Labor states that twenty percent of businesses will endure a failure…
Read More
Preventative Maintenance on Business Phone Systems
For many companies, their business phone is their lifeline to their clientele, thus preventative maintenance is of vital importance. When the system goes down for unplanned maintenance, not only does the business suffer, but the…
Read More
4 Benefits of Wireless Headsets
The radical improvements in business phone systems have brought data and voice together in a single unified network, permitting employees to communicate with one another in new ways. However, even with this particular advancement companies…
Read More
Benefits of SIP Trunking with VoIP
SIP Trunking works in conjunction with VoIP by utilizing a SIP-based PBX to deliver telephone system services without a traditional analog phone line. Rather than a physical wire, a SIP Trunk acts as a ‘virtual’…
Read More
How to Choose an Authorized Avaya Business Partner
The first step for businesses to stay on the leading edge of communications technology it is to choose an authorized Avaya Business Partner. Avaya is recognized worldwide for its innovative solutions regarding real-time business collaboration. Avaya brings…
Read More
4 Advantages to Leasing Your Business Phone System
Business phone technology is always developing new and upgraded systems. While this rapid change is bringing businesses greater flexibility in how they manage their operations, it is also rendering phone systems obsolete quicker than in…
Read More
Advantages to Mitel MiVoice Office 250
Mitel MiVoice Office 250 is designed to allow small and medium-sized business phone system users to better connect with their customers. It allows employees to connect from any location and, with its ease of use,…
Read More