As a small business owner, you are constantly striving to get the most out of your employees. You are constantly striving to improve customer service. You are constantly striving to save money. And you are…
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Evaluating Business Phone Systems: Traditional PBX vs. Hosted PBX
As a business owner, you are faced with tough decisions on a daily basis, from hiring and firing employees to advertising, marketing, and much more. With our help, we are hoping that choosing the right…
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Clear Communication is the Secret to Small Business Success
Communication is critical in business of all shapes and sizes, from fortune 500 companies to small businesses just starting out. Not only do you and your employees need to be able to communicate with your…
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ACS Maintenance Agreement & Customer Service in Action
One of Advanced Communication Systems’ (ACS) customers was getting a “Waiting for Line” error when their employees tried to make outbound calls. Since this is typically an indication of a service provider problem and this…
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Small Medium Business Phone Systems :: Cisco Telecommunication Products
Over the last few weeks, Advanced Communication Systems (ACS) has highlighted some of the most popular business phone systems design for the Small Medium business (SMB) market. This week, we are going to focus on…
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VoIP Phone Systems: The Right Choice for Small Business Communication Needs
As a small business owner, you have enough on your plate between managing your day-to-day business needs, customer service, accounting, and everything else under the sun; you don’t have time to also manage your office…
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Choosing a Small Business Phone System :: Business Communication Tips
Even for small businesses, the right phone system can make all the difference. You use your business phone system for everything from day-to-day operations, internal office communications, customer service, sales, and so much more. Because…
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Virtual Offices: Is it right for you and your Business?
Working at home doesn’t have to be a dream. Avaya makes it a reality through its host of communication tools. Avaya Desktop Video Device (ADVD) with the Flare Experience for audio and video calls. Avaya Aura Conferencing…
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Panasonic IP-PBX Communications Systems: Improving Business Efficiency
Contact Center First Impressions Count Your customers make important decisions about your organization based on how fast and how well they are treated when they call. When inquiries are handled quickly and efficiently – regardless…
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IP Office Server Edition: Unified Communications for Midsized Enterprises
Avaya has recently introduced its new IP Office 8.1 Server Edition for midsize enterprises. IP Office Server Edition features three key components to address the unique needs of the Mid-market. IP Office 8.1 Server Edition…
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