Does your company have multiple office locations? If not, are you planning to open a second site at some point? If so, you may find that your current Business Phone System is inadequate of effectively…
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How you Can Increase the Efficiency of Your Call Center Employees
Perhaps the most important aspect of determining business success is employee efficiency. After all, if the people behind your business are unproductive, your business has little chance of succeeding. This holds true with call centers…
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Does Your Business Phone System Need Maintenance?
If your business is like most, you more than likely use your Business Phone System a lot throughout a normal workday. As with all pieces of technology, daily use has its’ consequences. Eventually your phone…
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How Twinning Can Ensure You Never Miss a Call
No matter what type of business you are, odds are you’re often quite busy. Whether you are in a meeting or assisting a customer, you still want to be reachable. This is why the VoIP…
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Should You Pick a Cloud or On-Premise Call Center?
If you are thinking of either incorporating a new call center or upgrading your current one, there is a big decision you have to make first. Before you can do anything, you have to figure…
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Why You Should Consider the Cloud for Your Remote Team
These days, businesses are frequently choosing Cloud Business Phone Systems for their telecommunications needs. The reasons are plentiful; by choosing a modern, affordable option, companies are no longer tied to a traditional phone line. Instead,…
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The Importance of Structured Cabling
Structured cabling is the infrastructure that supports your company’s technical or network cabling. It is vital to your technical setup or closet and is a main aspect of today’s data and telecommunication providers. Here are…
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What is the Difference Between the Cloud and On-Premises?
There are many different types of Business Phone System to choose from. Two of the main types are cloud and on-premises. Which type of system you end up choosing depends primarily on your business’s specific…
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How to Use a Conference Bridge
Video conferencing has become one of the most popular methods of business communications. Most VoIP Business Phone Systems support it, making it an easy and convenient way to conduct business. You can also use conferencing…
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How to Determine the Amount of Phone Lines Your Business Requires
Nearly all companies use a Business Phone System. In fact, customers expect to call into a business line as opposed to a cell phone. This is so much the norm, that even if you have…
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