Unfortunately, everyone is familiar with computer viruses. Hackers use viruses to overwhelm websites with “drone” or “bot” systems that are difficult to fight. A denial-of-service (DOS) attack attempts to prevent legitimate users from accessing their…
Read More
Let’s HEAR it for Noise Cancellation Headsets!
Amplified headsets are usually a great asset to any company. They can prevent miscommunication between you and the caller and create a less frustrating work environment. However, the problem with an amplified headset is that…
Read More
How to Maximize Tech Tools to Keep Your Business Productive During Bad Weather
Storm season is fast approaching the D.C. Metro area. During these unpredictable months, it is vital for a business owner to plan ahead. Power outages and office closures can lead to a disastrous dip in…
Read More
6 Things to Consider When Evaluating Business Communication Solutions
The internet revolution has drastically changed how we communicate. It has afforded businesses great efficiency, power, and flexibility…and created tons of confusion for consumers! With all of the options for business telephone systems, it can…
Read More
How to Keep Your Business Telephone System Secure
New scams are born every day. For example, according to an FCC report, phone hacking has become a new form of fraud in which hackers break into a company’s voice mail system. Once the hacker…
Read More
Before You Buy a Used Business Phone System…
Used, reconditioned or refurbished business phone systems are often a cost-effective option for companies. However, you should be aware of the risk involved in purchasing a used system. Here are some things to help you…
Read More
Why Your Business Should be Using Call Recording
Employing Call Recording as a part of your business phone system is an extremely useful tool. The one thing that all businesses have in common is their reliance on customer interaction. Even if your business boasts…
Read More
How to Set Up Your Business Telephone System Automated Attendant
Automated attendants are great tools to help businesses achieve a greater efficiency when helping customers. Most business phone systems come with this handy feature, but it is always important to utilize it correctly. The difference…
Read More
Is Your Phone System Ready for Remote Employees?
Imagine for a moment that you are a sales manager at a rapidly expanding company and you’ve been tasked with assembling a remote team of fifty sales reps… Your company is located out of Washington…
Read More
Preventative Maintenance on Business Phone Systems
For many companies, their business phone is their lifeline to their clientele, thus preventative maintenance is of vital importance. When the system goes down for unplanned maintenance, not only does the business suffer, but the…
Read More