A picture is worth a thousand words, and pictures go viral now. Businesses must tailor their communications to trends in the media arena. There are a few distinct emerging communications trends this coming year. Avaya…
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Get Customers Engaged with Mobile Communication!
As the bloggers over at Avaya have recently noted, more and more people are looking for ways to get involved with businesses using their mobile communication devices. It’s really no wonder why; smart phones, tablets,…
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Avaya Videoconferencing Solutions for Small Business Owners
Small business owners are in a very unique situation. They have to try and compete with large businesses with a smaller budget, fewer employees, and, more often than not, no in-house IT department. It’s tough,…
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Avaya Teleworking Solutions
Working from home has become a leading alternative to working in a cubicle and is increasing in popularity every day. Studies have shown that around 30 million Americans are working from a home office at…
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Mobile Tricks for On-the-Go Employees
As we talked about in one of last week’s blogs, taking your business mobile is a decision that guarantees you will be able to keep up with today’s ever-evolving consumer base. Equally as important, it…
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How Avaya’s Mobility Solutions Can Help Your Business
Mobility is, without a doubt, one of the most important choices that you could ever make for your business. That’s why Avaya has created mobility solutions to help your business succeed. Mobility solutions can help…
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Your Mobile Communications Network Affords New Opportunities
You may have heard a lot lately about how taking your business “mobile” is the next big (and necessary) step to take. In the abstract, this certainly makes sense. With an estimated 163.9 million Americans…
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Bah Humbug! ‘Tis the Season for Bad Customer Service
‘Tis the season to…lose business? Well, that could be the case if you do not properly manage increased call volume during the holiday season. According to a Qmatic study, it only takes one bad brand…
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“Digital Maturity” Increases Profitability by 26%, According to Avaya
In today’s increasingly technological business world, it pays to invest in technology. Literally. According to a study an MIT study entitled “The Digital Advantage,” those companies with a forward-thinking mindset who put an increased emphasis…
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How Avaya Technology can Improve Patient Care in the Healthcare Industry
When you think about healthcare, what’s the first thing that comes to mind? Usually it’s the obvious: caring for those that are injured or sick. But have you ever thought about the importance of the…
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